Analysis of ELCAP’S Staff Questionaire– February 2016
What you said:
"I enjoy working for ELCAP. It's a professional and friendly atmosphere. ELCAP are a positive organisation."
"ELCAP are a good company to work for and all management are good at listening if you have anything you want to discuss and help out in situations."
"I am happy in my job and wish to continue."
"Excellent management support."
Results:
Last year we carried out the staff questionnaire at the November 2015 Staff Training Seminars (254 staff completed it). We asked you for ideas on how to encourage staff to complete the questionnaire. Completing at the Staff Training Seminars was a popular idea and taking this on board we again produced the staff questionnaire at the February 2016 Staff Training Seminar. We noted that some staff felt that the idea was good but that it was not anonymous. This year we asked you to complete the staff questionnaire anonymously. 247 staff out of the full staff group (293) in ELCAP completed the questionnaire this year. This represents 84% of staff. The results have been very positive and using this medium to capture your views seems to be a good way forward. You may have felt a bit bombarded by the frequency of the staff questionnaires and this will now return to being issued annually at the February Staff Seminars.
Thank you.
Linda Lowe
Recognised for Excellence – R4E award with EFQM.
Recognised for Excellence (R4E) Award
We think ELCAP is an excellent organisation and are really excited to be working towards our submission for the ‘Recognised for Excellence – R4E’ award with EFQM. EFQM says that:
“Excellent Organisations achieve and sustain outstanding levels of performance that meet or exceed the expectations of all their stakeholders”.
To expand on that further, EFQM think that in order to be excellent an organisation would have the following attributes:
- Adding value for customers
- Creating a sustainable future
- Developing organisation capability
- Harnessing creativity & innovation
- Leading with vision, inspiration and integrity
- Managing with agility
- Succeeding through the talent of people
- Sustaining outstanding results
We have been collating feedback from our stakeholders over the past few months in order to complete the first part of our submission towards this award.
If you would like additional information on this award, please contact Kelly Cunningham at This email address is being protected from spambots. You need JavaScript enabled to view it. or on 01875 814114.
Further reading on the R4E award can be found at;
http://www.efqm.com/efqm-model/fundamental-concepts
http://www.qualityscotland.co.uk/content/recognised-excellence
